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TERMS AND CONDITIONS FOR PERSONAL CONSUMERS

These terms and conditions refer to non-bespoke, non trade and non refurbished / second items only.

 

We aim to despatch same day normally if ordered by 11.00am although we do not guarantee this. If your order is urgent please call us for up to date availability. The shipping charge is not for ‘next day delivery’ but is a charge for shipping.

We do reserve the right to alter the description of our products as necessary.

Any shortage or damaged item must be reported within 48 hours of delivery.
If you live in the European Union you have a right by law to withdraw from the purchase of any item within a “cooling-off” period of seven working days starting on the day after the day the item is delivered to you (“Cooling-Off Period”).
We reserve the right to deduct our shipping charges from your refund unless the reason for return was an error on our part. If you wish to return any goods we suggest you use a registered delivery service and return the goods to the address on the invoice and the bottom of this page.
Any refunds will be processed by us within five working days upon receipt of return goods.
All electrical goods are guaranteed for 12 months from the date of purchase.
If a fault arises with any item within 28 days of the purchase date we will collect the item and return it to our warehouse. We will repair it or replace it at our discretion.
If a fault arises with any item after 28 days of the purchase date, returns to us will be the responsibility of the customer. Any return should be securely and appropriately packaged. We will not be held responsible for returned items which have been damaged in transit as a result of poor or inappropriate packaging. We recommend using a registered shipping method.
Where an item is returned under guarantee we will repair faulty it or replace it at our discretion.
We do not cover faults caused by accident, neglect, misuse or normal wear or tear
We may from time to time vary the dimensions, specifications, descriptions and quantities of items displayed on our Website without prior notice.
Bespoke items, items made to order cannot be returned and the order cannot be cancelled once work has begun on your order.
We do not store credit card details nor do we share customer details with any 3rd parties.
Orders should be cancelled in writing.
Payment is required in full when placing your order. Shipping will be by a courier company with parcel tracking.

www.lightboxuk.net its products and content is protected by national intellectual property. You are only allowed to use content found on this website as expressly agreed by Eyebright. Any reproduction or redistribution of our products and content may result in civil and criminal penalties. In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free.

The above conditions do not affect your statutory rights.

ABOUT LIGHTBOX UK

 

A family business, we opened in 2007 selling craft products but quickly specialised in LED lightboxes.

Since then we have continued to grow and expand our range. Our art, drawing and design specific LED lightboxes are used by professional designers illustrators and artists, as well as hundreds of schools, universities and colleges.

We have lightboxes for every need; please browse our selection, we are certain you will find something perfect for your application.

Have a look at our fantastic range of Ultimus Professional Daylight Balanced Art and Design Lightboxes. These are the very finest available anywhere. Handmade in the UK, superior light dissipation, super bright and with a 4 year guarantee they are well worth the investment to anyone that is serious about their art and design. These are also used by photographers and in applications where colour balance is critical.

Our advertising and display lightboxes for both internal and external use are favourites with both the trade and end users alike.

We offer a great range of high quality, effective SAD lightboxes and have many, many satisfied customers.

Our x-ray lightboxes have been sold to hospitals, doctors, dentists, chiropractors and many more all over the country.

In addition to all of the above we offer a bespoke service; we regularly create non-standard size LED lightboxes for advertising and display for both internal and external use, both wall and floor mounted. We can also turn our hands to many other things. Amongst our commissions we have created lightboxes that have been embedded in tables, become backlit chess boards, used as external battery powered lecterns and created frameless ultra slim lightboxes for use in a major exhibition.

Have a look here at some of our huge list of existing customers and some of our great customer feedback.